Find The Pipes | What is Dial Before You Dig (DBYD)
There is often a bit of confusion about who dial before you dig are, and what they do. This post explains their role and how to use them
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What is Dial Before You Dig

What is Dial Before You Dig

What is Dial Before You Dig? (DBYD)

 

There seems to be a bit of confusion around exactly who and what Dial Before You Dig (DBYD) is. DBYD is essentially a database of the plans that all asset owners are obliged to keep after they install underground pipes and cables in certain public areas.

 

What they are:

Dial Before You Digo Logo

  • An organisation who will supply you with available plans for underground utilities in a defined area
  • Free, and very easy to register
  • A great guide
  • A list of the services that need to be investigated at a minimum 

 

 

 What they aren’t:

  • They’re not someone who will come and locate your pipes and cables
  • They’re not accurate enough to trust, they’re only an indication of an underground asset’s location.
  • A complete set of plans for all underground services
    • The plans that DBYD keep are very useful for distribution services or mains, but they’re not comprehensive.
    • They’re not likely to have any or much information on the feeds from main utility lines to the consumer. Which is a huge proportion of underground services. This is why you always need the advice of a trained and experienced service locator.

 

What you should do:

  1. Register with Dial Before You Dig
  2. Submit a request for your work area
  3. Call a service locator if there are services present (even if they’re not shown on DBYDs)
  4. Order your plans at least 5 days before the locator arrives to allow all the asset owners time to respond (some are slow)

 

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